01Introduction
Prime Capital Partners, a registered trade name of Gold Pinnacle Investments Group LLC ("Prime Capital," "we," "us," or "our"), respects your privacy. This Privacy Policy explains what information we collect through our website at primecapitalpartnersgroup.com and our related communications, how we use and share it, and the choices and rights you have. By using our website or providing information to us, you agree to this Privacy Policy.
02Information we collect
Information you provide to us
When you contact us, chat with us, join our buyer list, or request a cash offer, you may share information such as your name, mobile phone number, email address, property address, your investment criteria (buy box), details about a property and your situation, and any other information you choose to provide.
Information collected automatically
When you visit our website, we and our analytics providers may automatically collect technical and usage data such as your IP address, device and browser type, pages viewed, referring pages, and interactions with the site. We collect this through cookies and similar technologies (see Section 7).
Information from third parties
We may receive information about a property or about you from public records, data providers, advertising platforms, or referral sources, which we may combine with the information we already hold.
03How we use your information
- To respond to your inquiry, prepare and present a cash offer, match off-market and wholesale deals to your buy box, and communicate with you about a potential or active transaction.
- To provide, operate, and improve our website and services.
- To send you service-related and, where you have opted in, follow-up and deal-alert communications by phone, text, or email.
- To analyze site usage and measure the performance of our marketing.
- To comply with legal obligations and to protect our rights, property, and safety, and those of others.
04How we share your information
We share personal information only as described here:
- Service providers and subcontractors who perform functions on our behalf — such as our CRM and messaging platform, hosting, analytics, and title/closing partners — and only to the extent needed to provide the services you requested.
- Legal and safety reasons — to comply with applicable law, legal process, or enforceable governmental request, or to protect rights, property, and safety.
- Business transfers — in connection with a merger, acquisition, financing, or sale of assets, subject to this Privacy Policy.
We do not sell your personal information for money.
05Your mobile & text-messaging information
SMS opt-in data is never shared or sold for marketing
No mobile information — including your phone number and your SMS/text opt-in and consent — will be shared with or sold to third parties or affiliates for their marketing or promotional purposes. Text-messaging opt-in data and consent are not shared with any third parties except the service providers that help us deliver the messaging you requested (for example, our CRM and messaging platform), strictly to operate the program. For full details, see our SMS Terms & Conditions.
06Text messages (SMS)
If you provide your mobile number and opt in, Prime Capital may send you text messages about your inquiry or transaction, and — if you join our buyer list — recurring alerts about off-market and wholesale property opportunities matched to your buy box. Message and data rates may apply, and you can reply STOP to opt out or HELP for help at any time. Consent to receive texts is not a condition of any purchase or of selling your home to us. You can review the program and opt in on our messaging consent page, and our full texting practices are described in our SMS Terms & Conditions.
07Cookies and analytics
We use cookies and similar technologies, including Google Tag Manager and Google Analytics (GA4), to operate the site, remember preferences, and understand how visitors use our pages. You can control cookies through your browser settings; disabling some cookies may affect how the site functions. Where required, we present a cookie notice and honor your choices.
08Your privacy choices & rights
You can opt out of marketing texts by replying STOP, opt out of marketing emails using the unsubscribe link, and ask us to update or remove your information at any time. As a matter of policy, and subject to applicable law, you may request to:
- Know what personal information we collect, use, and disclose.
- Access a copy of the personal information we hold about you.
- Correct inaccurate personal information.
- Delete personal information, subject to certain exceptions.
- Opt out of marketing communications and of any "sale" or "sharing" of personal information. As noted above, we do not sell your personal information, and we do not share your mobile opt-in data with third parties for their marketing.
Depending on your state of residence, you may have additional rights under applicable state privacy laws (for example, Florida and other states with comprehensive privacy statutes). We will not discriminate against you for exercising your rights. To make a request, contact us using the details in Section 13. We may need to verify your identity before responding, and you may use an authorized agent where permitted by law.
09Data retention
We keep personal information for as long as needed to fulfill the purposes described in this policy, to provide our services, and to comply with legal, accounting, or reporting requirements. Consent and opt-in records are retained for at least the period required by applicable law.
10Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
11Children's privacy
Our website and services are intended for adults and are not directed to children. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, please contact us so we can delete it.
12Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the "Last updated" date above will reflect the most recent revision. Your continued use of the website after a change means you accept the updated policy.
13Contact us
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us:
Prime Capital Partners
A registered trade name of Gold Pinnacle Investments Group LLC11811 Shaker Blvd, Ste 204 PMB 65, Cleveland, OH 44120
Phone: (904) 913-1543
Email: [email protected]