Who we are
This Privacy Policy describes how Prime Capital Partners, a registered trade name of Gold Pinnacle Investments Group LLC (“Prime Capital Partners,” “we,” “us,” or “our”), collects, uses, discloses, and protects information about you when you visit primecapitalpartnersgroup.com (the “Site”), contact us, submit a property, join our buyer list, or communicate with us by phone, email, or text message.
We are a private real estate investment company. We buy, sell, and assign real property for our own account and we connect off‑market opportunities with a vetted network of cash buyers and investors. We are not a real estate brokerage, a lender, or a licensed agent acting on your behalf.
By using the Site or communicating with us, you agree to the practices described in this policy.
Information we collect
We collect only what we need to evaluate a property, respond to you, and operate our business.
Information you give us
- Identity and contact details — name, mobile and landline phone numbers, email address, and mailing address.
- Property information — property address, condition, occupancy status, liens or mortgage balance, timeline to sell, and your asking price or price expectations.
- Buyer and investor details — markets and property types you buy in, purchase criteria, price range, proof‑of‑funds status, and entity or LLC name.
- Communication content — messages you send us through forms, chat, email, text, or voicemail, and notes we record from our conversations with you.
Information collected automatically
- IP address, approximate location derived from IP, browser type, device type, and operating system.
- Pages viewed, referring URL, time on page, and links clicked.
- Cookie and similar identifiers, as described in Section 07.
Information from other sources
- Publicly available property records, county assessor and recorder data, tax records, and MLS or listing data.
- Marketing and lead‑referral partners who confirm you asked to be contacted about selling a property or receiving investment opportunities.
- Skip‑tracing and data‑append vendors used to verify ownership and contact information for properties we research.
We do not ask for and do not want your Social Security number, bank account or routing numbers, credit or debit card numbers, or login credentials through the Site, chat, email, or text. If someone claiming to be us requests that information through those channels, do not provide it — contact us directly at (216) 859‑4125 to verify.
How we collect it
- Forms on the Site, including cash‑offer requests, buyer‑list signups, and deal submissions.
- Our website chat widget.
- Phone calls, voicemails, text messages, and email.
- Cookies, pixels, and analytics tags that run while you browse the Site.
- Public records and third‑party data providers, as described above.
How we use information
| Purpose | What this looks like in practice |
|---|---|
| Respond to you | Return your call, answer questions, and follow up on a request you submitted. |
| Evaluate a property | Research condition, comparables, title, and repair scope so we can prepare a cash offer. |
| Present and close transactions | Prepare offers and purchase agreements, coordinate with title and escrow, and complete closings. |
| Operate our buyer network | Send off‑market deal alerts and property details to investors who asked to receive them. |
| Marketing you asked for | Send updates, market information, and new opportunities to people who opted in. |
| Improve the Site | Understand which pages are useful, fix errors, and measure ad performance in aggregate. |
| Legal and safety | Keep records, prevent fraud and abuse, enforce our terms, and comply with the law. |
We do not use your information for automated decision‑making that produces legal or similarly significant effects about you.
SMS and mobile opt‑in
We operate a text messaging program for property owners who request a cash offer and for investors on our cash‑buyer list. Participation is voluntary.
No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. All of the categories of exclusions listed in Section 08 below exclude text messaging originator opt‑in data and consent; this information will not be shared with any third parties.
How you opt in
- By checking the SMS consent box on a form on our Site or on our opt‑in page at primecapitalpartnersgroup.com/a2p.
- By giving us your mobile number verbally or in writing and agreeing to be contacted by text.
- By texting us first at the number we publish.
Consent to receive text messages is not a condition of any purchase, sale, offer, or service. You can request a cash offer or join our buyer list without agreeing to texts.
What we send
- Conversational messages — follow‑ups on your property, offer details, scheduling, and closing coordination.
- Deal alerts — off‑market property opportunities, for investors on our buyer list.
Frequency, cost, and support
- Message frequency varies based on your activity and the market. Conversational replies are sent as needed; deal alerts are typically sent up to a few times per week.
- Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
- Reply STOP to any message to opt out at any time. You will receive one confirmation message and no further marketing texts.
- Reply HELP for assistance, or contact us at (216) 859‑4125 or [email protected].
- Opting out of texts does not remove you from email or phone contact; see Section 12 for those choices.
Full program terms are available on our Terms & Conditions page.
Email and phone calls
If you give us your email address, we may send transactional messages about your property or a deal, and — if you opted in — marketing emails. Every marketing email includes an unsubscribe link, and we honor unsubscribes promptly.
We may call you at the number you provide to discuss your property or a deal. Calls may be recorded or monitored for quality and record‑keeping where permitted by law; if a call is being recorded, we will tell you at the start of the call in jurisdictions that require it. You can ask us to stop calling at any time.
Cookies and tracking
We and our providers use cookies and similar technologies for the following purposes:
- Essential — keep the Site working, remember form progress, and maintain security.
- Analytics — measure traffic and understand how visitors use the Site, typically through Google Analytics.
- Advertising — measure ad performance and show relevant ads on other platforms, such as Google Ads or Meta pixels.
You can block or delete cookies in your browser settings, though parts of the Site may stop working correctly. You can also opt out of interest‑based advertising through the tools published by the Network Advertising Initiative and the Digital Advertising Alliance. We honor Global Privacy Control (GPC) signals where required by law.
How we share information
We do not sell your personal information. We share it only in the situations below.
- Transaction participants — title companies, escrow agents, closing attorneys, inspectors, appraisers, contractors, and lenders involved in a specific transaction.
- Cash buyers and investors — when you submit a property for us to purchase or assign, we share property information with buyers in our network. Property details are shared for that purpose; we do not distribute your personal contact information to our buyer list.
- Joint venture and wholesale partners — other investors we work with on a specific deal, under the same confidentiality expectations.
- Service providers — the vendors described in Section 09, who process data on our behalf and under contract.
- Legal and safety — when required by law, subpoena, or court order, or to protect our rights, property, or the safety of others.
- Business transfers — in connection with a merger, acquisition, financing, or sale of assets, subject to this policy.
Text messaging originator opt‑in data and consent are excluded from all of the sharing categories listed in this section. That information is never shared with third parties or affiliates for marketing or promotional purposes, and it is never sold.
Service providers
We use third‑party vendors to run our business. They receive only the information needed to perform their service and are contractually restricted from using it for their own purposes. These include:
- Our CRM, marketing automation, and messaging platform, and the telecom carriers that deliver our calls and texts.
- Website hosting, forms, chat, and email delivery providers.
- Analytics and advertising measurement platforms.
- E‑signature, document storage, title, and escrow providers.
- Property data, comparables, and skip‑trace vendors.
These providers have their own privacy policies governing their handling of data.
Data retention
We keep personal information for as long as we need it for the purpose it was collected, and afterward only as long as required for legal, tax, accounting, and record‑keeping obligations. Real estate transaction records are typically retained for several years after closing as required by state law and standard industry practice.
Opt‑out records are an exception. If you reply STOP or unsubscribe, we retain a record of that request indefinitely on our suppression list. That record exists solely to make sure we do not contact you again, and it is not used for marketing.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted connections (HTTPS) on the Site, access controls limiting who on our team can view records, and vetted vendors with their own security programs.
No method of transmission or storage is completely secure. We cannot guarantee absolute security, and you send information to us at your own risk. Please do not send sensitive financial account details by email or text.
Your rights and choices
Regardless of where you live, you can do all of the following at any time:
| What you want | How to do it |
|---|---|
| Stop text messages | Reply STOP to any message from us. |
| Stop marketing emails | Click the unsubscribe link at the bottom of any marketing email. |
| Stop phone calls | Tell us on the call, or email or text us the request. |
| Access your information | Email [email protected] and tell us what you want to see. |
| Correct your information | Email or call us with the correction. |
| Delete your information | Email us. We will delete what we are not legally required to retain. |
We respond to requests within 30 days, or sooner where the law requires it. We may need to verify your identity before acting. We will not discriminate against you for exercising any of these rights.
State privacy rights
California
If you are a California resident, the CCPA/CPRA gives you the right to know the categories and specific pieces of personal information we collect, the right to delete it, the right to correct it, the right to opt out of the sale or sharing of personal information, and the right to limit the use of sensitive personal information. We do not sell personal information and we do not share it for cross‑context behavioral advertising as those terms are defined by California law. You may designate an authorized agent to make a request on your behalf.
Other states
Residents of Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, and other states with comprehensive privacy laws have comparable rights to access, correct, delete, and obtain a portable copy of their personal information, and to opt out of targeted advertising. Where a state provides an appeal process for a denied request, you may appeal by replying to our response; we will inform you of the outcome in writing.
Ohio and Florida
Our operations are based in Ohio and we also work in Florida. Residents of those states may exercise the general rights described in Section 12, and any additional rights their state law provides.
To exercise any of these rights, contact us using the details in Section 17.
Children’s privacy
The Site and our services are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has given us information, contact us and we will delete it.
Third‑party sites and governing law
The Site may link to third‑party websites and tools we do not control. This policy does not apply to them, and we are not responsible for their content or privacy practices. Review their policies before providing information.
We operate from the United States and store information in the United States. If you access the Site from outside the U.S., you consent to the transfer and processing of your information here.
This policy is governed by the laws of the State of Ohio, without regard to conflict‑of‑law principles. Any dispute relating to this policy will be brought in the state or federal courts located in Cuyahoga County, Ohio.
Real estate disclaimer
Prime Capital Partners is a real estate investment company. We buy, sell, and assign property for our own account. We are not a licensed real estate brokerage, agent, attorney, lender, or financial advisor, and we do not represent you in any transaction.
Cash offers are estimates based on the information available to us and are non‑binding until both parties sign a written purchase agreement. Any figures we share with investors — including after‑repair value, repair estimates, rents, and projected returns — are opinions, not guarantees. Buyers are responsible for their own due diligence. Nothing on this Site is legal, tax, or financial advice; consult your own professionals.
Changes and how to reach us
We may update this policy as our business, technology, or the law changes. When we do, we will revise the effective date at the top of this page. Material changes will be posted here before they take effect. Continued use of the Site after an update means you accept the revised policy.
This policy was last updated on [EFFECTIVE DATE]. For questions about this policy, to exercise a privacy right, or to request that we stop contacting you, reach us directly:
Contact Prime Capital Partners
Cleveland, OH 44120